Privacy Policy

Privacy Policy

Introduction

Welcome to https://rv-repair-brownsville-texas.rgvtruckparts.com (hereinafter referred to as “our website” or “we,” “us,” or “the Company”). We are committed to maintaining the privacy and security of your personal information. This comprehensive Privacy Policy outlines our practices regarding data collection, storage, and usage, ensuring transparency and compliance with global privacy regulations.

Scope

This policy covers all aspects of our website, including but not limited to:

Please note that this policy does not extend to third-party services or platforms linked from our site, which have their own privacy policies governing data handling.

Processing Activities

This Privacy Policy guides how your personal data is handled in the following scenarios:

  1. User Accounts: When you create an account on our platform, we collect and store user account information, including your name, contact details, and profile preferences.
  2. Transactions: We process payment information, financial details, and purchase records for seamless transactions.
  3. Communication: You may receive marketing emails, newsletters, or text messages from us, which helps us engage with our users.

Personal Data Collection

We gather various categories of personal data to enhance your experience and facilitate our services:

  • Account Details: This includes usernames, passwords, email addresses, and profile descriptions.
  • Payment Information: Credit/debit card numbers, expiration dates, and billing addresses are securely stored for transactions.
  • Financial Data: We may collect banking information for direct payments or financial records for auditing purposes.
  • Purchase History: Records of products purchased, including quantities, prices, and order dates.
  • Device Identifiers: Unique identifiers from your mobile devices, such as IP addresses, device IDs, and browser types.
  • Location Data: Information about your geographical location when you interact with our services.
  • Feedback and Reviews: Comments, ratings, and reviews you submit to share your experiences.
  • Social Media Profiles: If you choose to log in through social media accounts, we may access certain personal information from those platforms.
  • Product Interactions: Details about the products you view, search for, or purchase on our site.

Cookies and Tracking Technologies

We employ cookies and similar tracking technologies for several reasons:

  • Improved User Experience: Cookies help us remember your preferences, language settings, and login details, ensuring a personalized experience.
  • Analytics: We use analytics cookies to track website usage, gather user behavior data, and improve our services.
  • Functionality: Some cookies are essential for the basic functions of our website, such as enabling you to add items to your cart or maintain your session.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control non-essential tracking.

Data Retention and Deletion

We adhere to data retention policies that balance legal requirements, business needs, and your rights:

  • Personal data is retained for as long as necessary to fulfill the purposes for which it was collected, including providing services, maintaining user accounts, and complying with legal obligations.
  • Once the data is no longer required for these purposes, we securely delete or anonymize it to protect your privacy.

Security Measures

The security of your personal information is a top priority:

  • We implement robust technical and organizational safeguards, including encryption, access controls, and secure third-party processing, to protect data from unauthorized access, disclosure, or alteration.
  • Regular security audits and updates ensure that our systems remain secure and compliant with industry standards.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years old. Our services do not knowingly collect personal information from minors without parental consent. If you believe we have collected data from a child, please contact us at the address provided below, and we will take immediate steps to rectify the issue.

Your Rights

Depending on your location, you may have specific rights regarding your personal data:

  • Access: You can request access to the personal information we hold about you.
  • Rectification: If your data is inaccurate or incomplete, you have the right to ask for corrections.
  • Erasure (Right to be Forgotten): Under certain circumstances, you can request the deletion of your data.
  • Restriction: You may limit our processing of your personal information in specific situations.
  • Portability: You are entitled to receive your data in a structured, commonly used format.
  • Objection: You have the right to object to the processing of your data for certain purposes.
  • Non-Discrimination: You cannot be discriminated against for exercising your data protection rights.

To exercise any of these rights or seek further information, please contact our Data Protection Officer using the details provided below.

Changes to Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any modifications will be posted on this page, and we encourage you to review it periodically.

Contact Information

For any queries, requests for data access or correction, unsubscribe, or complaints, please contact us at: